Fantastic experience. Great communication throughout the delivery day. Delivery team suffered a breakdown at the start of the day and it set them back 5 hours but I was kept updated throughout the day many times. The tracking is great too. The delivery team were amazing. They went above and beyond to take a sofa up two flights of stairs (which according to the t&C's is part of delivery), but I appreciated that it was definitely at the limit of what should be expected. Really friendly guys too.
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
