Horrendous service - cancelled my delivery because they had a sick driver when I specifically booked a day off of work. Customer service phone number dials out every time and when emailed nothing could be changed so had to stick to the rescheduled date/time. Upon arrival, even though I stated on their initial booking form there was no lift, the delivery drivers stated they don’t bring parcels above floor 2, I reside on floor 4. Highly recommended you don’t use this company!
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more