I was sent a calendar sheet to select a date and Friday was the only one for this week - so I selected the one available. The text snd e mail confirmed Friday between 9.00 am - 12.00. At 08.26 I received a text saying the delivery had been cancelled due to a driver sickness and they would deliver Saturday the same time slot. I e mailed and phoned customer service asking could the Saturday delivery be after 12.00 as I already taken Friday off and had appointments Saturday am. I eventually received a response saying no as the post codes are on a schedule. Very disappointed due to this being your cancellation not mine. The Saturday one arrived at 11.45 so again felt a little disappointed. The actual delivery driver on Saturday were good.
Claim your business profile now and gain access to all features and respond to customer reviews.
Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
