If I could give two scores the delivery duo would get 5stars they were efficient and professional. But as far as communication they were poor and would get 1 star. Picked a delivery date received a text the day before saying there had been a IT glitch but it would be delivered the next day at the same time as booked. The same day as I had chosen. But they had actually changed the date to the following day but never asked if this was a suitable alternative. As there is no phone number to call you can’t talk to the customer service team to sort out the problem. Even Costco can’t contact them by phone poor for customer service.
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
