I ordered a bookcase which was supposed to be delivered within 10 working days. It wasn’t delivered and the company I bought it from said Kinetic Logistics hadn’t collected it from them. I cancelled the order but then received an email asking me to choose a delivery date from some random dates in the future. I replied advising them I had cancelled the order. Then they sent another email to which I replied again saying the order was cancelled. Next I get an email with a delivery date. I tried to phone them on their advertised number only to find they no longer have this number. I have emailed them a third time telling them I will not accept delivery.
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
