My sewage pumping station failed early Saturday Morning, I have a service contract with Kingspan, one yearly service and breakdowns. To my horror was met with a very rude call agent who told me off for interrupting him, we are both in our mid 70s and me a disabled person, we have no toilet facilities and left abandoned and told to call the office Monday. The call agent said there is nothing more he could do for us with our overflowing sewage pumping station, absolutely no care or empathy we are at our whits end at what to do?? Have to apologise to Kingspan on looking at my terms and conditions I do not have a breakdown contract, and contacting there office this morning are moving very swiftly to to sort out all my problems.
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Kingspan
