We made an error with the invoice details. I immediately requested a change and was told I'd receive a new invoice after shipping. After receiving the item, I was informed this was not possible. I showed them their own email, but it didn’t help. I could have canceled the order and placed a new one with the correct details, which is very frustrating.
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Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
