kingstonbrass.com

3.8
3.8 Based on 100 reviews

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade profess...

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Average Rating

3.8

/
5

100 Reviews

5 Star
59%
4 Star
9%
3 Star
5%
2 Star
8%
1 Star
19%

All Reviews

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Review Time

Diana K
Excellent customer service

Excellent customer service by phone and email. Extremely helpful rep and sales staff. Quick shipping...what's not to love?

5
Date of experience: Oct 28, 2025
PAUL ROMEO
Great product.. good service

Product was received well and perform well

5
Date of experience: Oct 23, 2025
Raj Johal
Perfectly made part

Perfectly made part

5
Date of experience: Oct 22, 2025
Derrick Flint
American Patriot 4 Inch

The Patriot faucet that we received was good quality and did meet our expectations. The finish was very nice with no visible signs of any damage or scratches. The water flow coming out of the faucet is super low flow and it is absolutely miserable! This needs to be addressed if possible.

4
Date of experience: Oct 17, 2025
Barry Irvin
Make a better product

Make a better product. I have bought this item for the second time and it just doesn’t last long enough for the price.

1
Date of experience: Oct 16, 2025
Idali Moreno
Great products.

5
Date of experience: Oct 16, 2025
Michael Kennedy
Poor customer service

The bathtub valve set was missing the polish brass screws that attached the face plate to the valve and I spoke to a representative who charged me $30 for two screws. I will never use Kingston again.!

1
Date of experience: Oct 16, 2025
Kevin Lamm
Bad communication and turnaround

The process to order, return, contact anyone for more information has all been more than disappointing.Long wait times on hold.No call backs.Lengthy waits for reimbursement.I am sorry to have a difficult to find part that limits my options.

1
Date of experience: Oct 16, 2025
Joan
Matched the price on Amazon

Matched the price on Amazon. Happy to buy direct? Excellent customer service and fine product

5
Date of experience: Oct 16, 2025
Alda Shelton
Delivery is fast and great product

Delivery is fast and great product. I used to buy Kohler, but they are expensive and they always fail.

5
Date of experience: Oct 16, 2025

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Business Details

  • At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.


    Founded in 1999, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.


    We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.


    Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.See more

  • email contact@kingstonbrass.com
  • call 8772527277
  • language https://kingstonbrass.com

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