Update 26/02/2026:
After posting this review, I was contacted and received a full refund fairly quickly, along with a 14% discount voucher.
While I appreciate that the issue was eventually resolved, the initial product I received was unusable (locked Microsoft account) and I did not receive a response until the public review was posted.
For that reason, I cannot consider this a fully positive experience, but I acknowledge that the refund was handled properly once escalated.
/////////////ORIGINAL REVIEW /////////////
As of now, I cannot recommend this company. There are many other platforms that provide better reliability and customer support.
I purchased a “PC Account” for Jurassic World Evolution 3. After receiving the login credentials, I attempted to access the Microsoft account, but it was already locked and required phone number verification.
Because of this, I was unable to access the account or download the game. I did not modify any account settings. The product is simply not usable in its current state.
I contacted and waited for the seller for a day, than escalate to support through the platform, but after two days I have not received any response.
At the moment, I am still waiting for a replacement account or a full refund. I will update this review if the issue is resolved.
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