Hands down worst company I have ever had the displeasure of purchasing from. Ordered a pair of shoes with next day delivery, was sitting at the window working all day, saw no delivery drivers yet received an email to say that the delivery attempt had “failed” booked a re delivery for the next day, got a text to say they couldn’t deliver again at 3pm. The same thing happened for 3 more days despite me contacting kitbox directly for more info. Was told by kitbox there was nothing they could do and I’d just have to wait, some line about lead times at a peak time of year (despite there being nothing about this on their website and being promised next day delivery) asked for a refund as parcel clearly missing but was told no and that I had to just wait. Eventually got an email to say parcel has been delivered yet I don’t have it and neither do any of my neighbours. If I could give 0 stars I would. Have reported to trading standards and requested a refund through my bank.
Claim your business profile now and gain access to all features and respond to customer reviews.
KITBOX is a leading provider of functional fitness clothing, footwear, supplements and accessories. We have strayed off the beaten path from the traditional fitness world, providing our athletes with kit to make them ready for the unknown and unknowable. We seek to bring you the best performance training products available, sourcing globally and harnessing expertise from alternative sports and movements.See more
