I got a stand mixer for Christmas 2024, and after using it about 12 times for simple tasks, it stalled and started smoking shortly after Christmas 2025. It cost over $300, and I had expected better reliability. When I called for support, I was told that the one-year warranty had expired just four days ago, so they couldn’t help. The representative mentioned that their countertop appliances wear out quickly if not used frequently, which is frustrating. I will be advising friends and family against this brand due to my poor experience.
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