kitchenaid.com

1.2
1.2 Based on 81 reviews

...

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CB91
Disappointed with Quality After Years of Loyalty

As a homebuilder and developer in the North Alabama area, I have relied on these appliances in my personal homes for over 25 years. My latest home, just over five years old, featured a complete set of these appliances. Unfortunately, my ice maker failed at just over five years, leading to a $600 expense for a new compressor, and now it has failed again after only a year. Additionally, my built-in microwave, also just over five years old, is rusting inside and nearly caught fire recently, necessitating its replacement along with the trim kit. I have always praised these appliances to countless customers, but I feel compelled to share that the quality has significantly declined, and I will no longer choose these for any future homes I build, nor will I recommend them based on my recent experiences with five-year-old appliances.

1
Date of experience: Dec 23, 2025

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