kitchenaid.com

1.2
1.2 Based on 81 reviews

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Kevin Flanigan
Bought a Kitchen aid dishwasher from Lowe’s back in September 2025. In January 2026(4 months later)

Bought a Kitchen aid dishwasher from Lowe’s back in September 2025. In January 2026(4 months later) it wouldn’t drain and was giving me the error code related to the drain pump. Called in to submit a warranty repair and the soonest they could get a repair scheduled was a month. So I wait a month for the repair guy to come, and he doesn’t have the right part with him, so now I have to wait 3 more weeks for him to come back. Called back into Kitchenaid to see if there was another option. Three different people from Kitchenaid all told me the same thing. That I had no other option than to wait. I would caution anyone reading this against buying an appliance from the Kitchenaid/Whirlpool family. Having to wait 2 months for a repair on an appliance that I’ve only had for 4 months is crazy and I can’t believe that they think that is ok. I will personally never buy another appliance again from any of the brands they own.

1
Date of experience: Feb 27, 2026

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