If I could rate this company less than one star, I certainly would. A glass bowl from my mixer shattered while I was trying to remove it, injuring my husband's hand and requiring a trip to the emergency room. It took six months for them to respond, and they only offered the same bowl as a replacement despite my discomfort with it. My children are now terrified of glass breaking due to this incident, which was traumatic for them. I suggested a different replacement option, but they refused. It's best to steer clear of this company! The mixer also underperforms; it merely looks appealing!
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