A few years back, my previous toaster ended its fifteen-year run, prompting me to select a different brand. I opted for a premium option. However, after six months of use, I feel compelled to share my thoughts. My last toaster had to be returned due to its impractical design, and I received a partial refund in exchange for removing my review. Is the new one any better? Unfortunately, the crumb catcher remains ineffective and nothing has improved whatsoever. It struggles to remove large chunks of burnt bread from the base, requiring me to turn it upside down and shake it aggressively to clean it out. DO NOT WASTE YOUR MONEY ON THIS ATTRACTIVE YET UNRELIABLE AND POTENTIALLY HAZARDOUS PRODUCT! Today, it almost caught fire! This company should reevaluate all of its products, as the number of negative reviews without any response is alarming; they need to stop misleading customers.
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