This is a REAL HONEST REVIEW...I recently bought a home 8/20 that had refacing done (2018-19) of the entire kitchen cabinets, replacement doors and drawers by Kitchen Tune Up. I needed a side refrigerator panel installed and the upper cabinet moved forward along with warranty work since the plastic refacing was falling off several cabinets and bubbling. Unfortunately, getting Kitchen Tune up's contact person, Jeff the "owner" or basically anyone to return phone calls, texts to confirm scheduling was impossible. Weeks would go by after submitting photos of the requested work, then only to be told, resubmit the photos again. When the installer finally arrived, he was unprepared to do the work, even though I had planned this with them via photos, etc., months in advance. While he was at my home, I showed him the cabinets above the cooktop that they were uneven, 36" in the back wall and 35.5" in the front making it impossible to replace the 30" range hood with a 36". The installer agreed that the panels that were previously installed with the laminate was incorrect and when I was ready to replace the hood to call the office. I called Kitchen Tune up a few months later when I had the new 36" range hood and I was told that they would not do small jobs under $2500 and they refused to make good on their shoddy work even though I was willing to pay to repair this work. I called 2 GC's and both said that the work was unprofessional and shoddy and could not make the repairs due to the refacing. Now I have the $650 range hood that is sitting in my kitchen unable to get installed. Kitchen Tune up DOES NOT stand behind their poor quality work and most importantly, you are faced with the fact they will not honor warranty work or return your calls- as many other reviewers stated on Google. If you want to go through **** to get this cheap quality work done then you will be on your own. As I mentioned, this is a true honest review and I really would not want someone to be in the situation that I am currently in.
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