kits.ca

3.6
3.6 Based on 21 reviews

...

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Rob Halkes
Awful Customer Service

The price was decent. The quality seems fine. The customer service is horrendous. The glasses I received fell off my head when looking down. After getting the runaround for a week, I dealt with it on my own. Don't fall for the "frames starting at $28, including lenses". Total false advertising. My total was $300 when adding lenses. Yes, you can choose cheaper options (impossible to choose a price as low as they advertise), but they frames are hideous and the lenses will look like a piece of glass squished in ugly frames.If you're looking to save money, you won't. Just go to an in person optician who will provide you with proper customer service and still be there after the purchase.

1
Date of experience: Feb 14, 2026

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