I recently ordered from Kitsch and upon receiving my package noticed I had received one incorrect product. These things happen. I emailed a picture of the incorrect product t with my receipt and within less than 5 minutes had a response to correct the error. I offered to send the incorrect product back. Within 10 minutes of my first email, the correct product had been shipped and I was told to keep the other as a gift. I would recommend on customer service alone, but when I used the product, I am in love. My hair has never felt so clean after just one use. I will be ordering again and trying other products.
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