When filling out my initial order my shipping address came up as Charlotte Amalie USVI...as I tried to change it..it kept reading the USVI . I finally got it changed and punched save...finished my order and when I submitted my order it came up as the USVI address which is not even a valid address...I tried to change it and kept sending emails of this to support center but never heard back. Finally seversl days to over a week later I get a reply and they want to make things right...gave me 2 or 3 options..the option I chose was to justvsend another shipment to my real address at their expense which I thought was fair.. well they hot back with me several days later and they said that after talking with a post office person that they thought it best to wait for original the shipment...which is gonna be held up m in customs and possibly never leave there. I know as I lived there for 18 years and know all their excuses.plus there is no street address on the whole island that even comes close to the address on the shipping form....I have been emailing the support team with no solution in sight...it has been 18 days...no product and they have my 68 plus dollars...now I would think that a company would like to make things right..but no they just sent me a coupon for 10 bucks and 48 hours to spend it...now why would I even want to try another order when they cannot make the first one happen? I want results now andcI want no excuses...if I ever receive my order I will think 14 times before buying again from this ridiculous company with no customer support..
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