Informed me of a flight time change and therefore that I would not make my connection. The platform then guides you towards accepting Kiwi credit rather than seeking refunds with the airlines themselves. I rebook ed the affected outward legs of my trip, leaving the unaffected return legs untouched. I then discovered that the a no-show policy of one airline had been invoked forcing me to rebook the flight. Kiwi were unhelpful and unsympathetic. If they want everyone to stay within their walled garden they need to clearly flag these dangers. They did not. Disappointed. If you can avoid middlemen you should try to. They generally get in the way and make things worse, not better.
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