We rented in january 2019, a camper for 2 people, Ford transit 19 days for 4274 NZD + 272 NZD pr driven 1000 km. Insurance : 4000 NZD self riskWe got an 11-year-old Ford Transit. On the speedometer stood 432000 km.After a short drive we found, that the air conditioning was not working. All buttons in the heater were without function. The the extractor hood was stopped by old grease. The car boiled because of leak in the radiator.we had to refill it several times after 50 to 100 km because of overheating.Fortunately it happened in places where it was not too dangerous to stop and refill.We choose to drive back to Christchurch: 300 km. We could`nt get another camper, they want to repair. After 4 hours,we got the car again, new buttons have been put on the heat perimeter. We could now disconnect the heat, but air conditioning was not repaired. When we have driven 70 km it boiled again. We called the company,but they didn`t answer the telefon., though the time was 3 pm.After several times we got hold of them, and they still did not want to change the car . We agree to continue to our planned destination, where It boils every 100 km and must have 2 l of water.KIWI found a workshop,They found quickly the fault and repaired it.KIWI payedStill the car leaked, it was the water tank, causing the shower didn`t work, and the tank had to be refilled at least once a dayWe get 500 NZD back for our hassle, but have not had a car with an expected standard and a very poor service. My advice is, rent from another company! Send feedback
Claim your business profile now and gain access to all features and respond to customer reviews.
