We hired a Kiwi Camper Van in New Zealand last month and are very dissapointed with the company. After long delays we finally got a van booked losing hundreds of dollars while we waited. The van was poorly prepared, the grey water tank was still full and smelly and the water tank leaked and some of the tyres were marginal. We were told the water tank was over full. We wasted 1/2 day returning the van to have the tank replaced the next day. The care factor from the Auckland depot was very low and the refund we agreed to was not paid in full. When the starter motor quit the assistance we received from Kiwi and their breakdown provider was poor. Other items on the van broke or were missing. We were glad to return the van at the end. There was no response from Kiwi management whatsoever about our bad experience and the Auckland staff avoided us like the plague. We will not be hiring from them again.
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