Only received one crate so far and the quality was fine. Their customer service and logistics are horrible. I have a subscription and after charging my card it takes them 5-7 days to ship out the crate. It is being delivered within the same state: CA. They also take too long to respond to email enquiries. I will cancel my subscription if they can't get it together. Update: I sent Kiwi emails last week and they still haven't responded. However, they responded to this Trustpilot review. They pick and choose when to respond. My card was charged on the 22nd and it's now the 30th and my crate still hasn't shipped. Yet they say all crates ship 2-3 business days. Ha! They hold your money hostage. This happened with the first crate, and now again with the 2nd crate. Now I have to tell and disappoint my 7 year old nephew that he can no longer receive this gift because the company is garbage. ALSO: Their website shows Trustpilot review score of 4.7 when it is actually 4.2. Dishonest.
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Our goal is to inspire kids to see themselves as scientists, artists, creators, and makers. We deliver STEM, STEAM & Science kits for kids of all ages. Over 10 million kits shipped!
