klaiyihair.com

4.5
4.5 Based on 41 reviews

klaiyi Hair provides 100% virgin human hair weave,all kinds of Hair bundles,lace closure and 13x4 and 360 lace frontal, wig, lace front wig, also wholesale Hair...

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Average Rating

4.5

/
5

41 Reviews

5 Star
77%
4 Star
9%
3 Star
0%
2 Star
5%
1 Star
9%

All Reviews

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Review Time

Lynnette Jefferson
My experience with Klaiyi was awesome. The yacky straight put on and go glueless drawstring hair was

My experience with Klaiyi was awesome. The yacky straight put on and go glueless drawstring hair was as described. It looks like it my real hair and feels great. I highly recommend

5
Date of experience: Feb 13, 2026
Karli
Unsatisfactory customer service and lack of updates

The customer service is lacking, and the response time is frustratingly slow. I received an overwhelming number of promotional messages, yet I haven't received any tracking updates regarding my order. Nearly two weeks have passed, and my purchase still hasn't arrived. I will not be ordering from this service again.

1
Date of experience: Jan 09, 2026
Sarah
Disappointing first experience with the service.

My initial shopping experience with this service was quite frustrating. It took an excessively long time for my wig to be shipped, and after my patient wait, I ended up receiving the wrong item. I ordered an Ombre Chestnut brown 7X5 Burmese Curly wig, but instead got an all-black one. I'm also struggling to understand the return process. I'm really upset.

2
Date of experience: Dec 31, 2025
Shonix91
Exceptional customer support!

I had a wonderful experience with customer support! I ordered a wig/hair unit, but they were unable to fulfill my order. They quickly informed me with a clear explanation and offered alternatives. Although I wasn't interested in those options, the representatives were friendly and apologetic. I requested a refund, and they swiftly processed my request. I've shopped with the company several times before and will definitely continue to do so. Thank you!

5
Date of experience: Dec 31, 2025
JokeCake28
Received the incorrect wig color

My initial experience with the service was disappointing. It took a considerable amount of time for my wig to be shipped, and after the wait, I received the wrong item. I ordered an Ombre Chestnut brown 7X5 Burmese Curly wig but got an all black one instead. I'm having difficulty navigating the return process. This has left me quite frustrated.

2
Date of experience: Dec 31, 2025
Giselle Rogers
Outstanding customer care

You offer the best customer care. Despite the time difference, I received consistent updates. Keep up the great work!

5
Date of experience: Dec 27, 2025
IFerreros
Fantastic service

The customer support is excellent. They respond promptly and offer solutions. I've been a loyal customer for years, and they consistently impress.

5
Date of experience: Dec 26, 2025
Nora Hardy
Superb quality

Superb quality! It's gorgeous.

5
Date of experience: Dec 24, 2025
Carina Lewis
Top-tier business

Great products paired with excellent customer service and fast shipping! Highly recommended.

5
Date of experience: Dec 24, 2025
Jasmine Hughes
OUTSTANDING CUSTOMER SERVICE!

The support I received was exceptional! I ordered a wig/hair unit, but they couldn't fulfill it. They promptly informed me with an explanation and an alternative option. Although I wasn't interested in the other units, they were friendly and apologetic. I requested a refund, and they quickly processed my request. I've shopped with the company multiple times and will certainly continue to do so. Thank you!

5
Date of experience: Dec 22, 2025

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