I requested to cancel my order after it took far too long to ship, and customer service confirmed the cancellation. Weeks later, I was surprised to receive a shipping notification. When I followed up, they admitted it was an internal miscommunication and asked me to accept the package anyway, offering a $20 refund as a “good faith” gesture. I had already purchased a replacement by then—why would I accept something I no longer need? The whole experience was frustrating and chaotic. Poor communication, disorganized service. I strongly recommend shopping elsewhere.
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Modern furniture brand centered around Scandinavian-design
