I was returning the car early in the morning at 0500AM in Bucharest. Even though I was charged extra 10EUR for Extra Hour Drop-Off there was nobody present at the parking lot to takeover the car. Long story short me and another gentleman who was returning his car waited almost 30 minutes because there was only one person on duty who was accepting the cars and also driving customers to the airport. I had still enough time to catch my flight, but the other gentleman almost missed his. I am customer of Klass Wagen for more than ten years and this never happened before, but this is just simply not acceptable to have one person on duty handling everything, especially since the customers are charged extra fee for Extra hours service.
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We are Klass Wagen, the most appreciated car rental company in Romania. Our story started in 2005 in Timisoara, Romania, with four people united by the same dream and determined to make a difference. Now our company has over 200 people who share the same principles: integrity, honesty, trust, teamwork, and equal chances.
We started with seven cars, and now we can boast a complete and up-to-date fleet on the market, made up of more than 3000 vehicles of all kinds, from family cars to automatics, SUVs, hybrids, and vans.
Klass Wagen is present in Romania: Bucharest, Iasi, Timisoara, Cluj-Napoca, Sibiu and Craiova; Hungary: Budapest; and Portugal: Lisbon, Faro and Porto, but the goal is to further expand.
The quality-to-price ratio is great, we have premium services and the perfect car for your needs. Our customers' positive online testimonies and reviews are proof of the quality of our services. We are open 24/7, so we’re waiting to get in touch with you 😊
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