Warning to anyone looking to rent a car from this company. TRY TO AVOID THEM IN ANY WAY !!!
We arrived in Wien airport, on 01.03.2026, two adults and a baby girl, having a rental agreement with them, After waiting about half an hour for a car to pick us from a place outside the airport (you have to talk to a robot without having any idea about timing ) we reach, at least, their office. Once we get there, when the office clerk was looking at our contract terms, he said the car could not be handed to us because of not having a full CASCO insurance. I have to mention that we paid in advance the CASCO insurance for the whole period via Booking.com. So, try to imagine the situation, we are somewhere near Wien, in middle of nowhere, saturday evening, with baby girl, tired an still having 400 km away to go. KLASS WAGEN CHARGED US 364 EURO MORE FOR AN INSURANCE ALREADY PAID. I think thet took advantage on our situation knowing we had no option at that time.
SO, AVOID KLASS WAGEN!!!
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We are Klass Wagen, the most appreciated car rental company in Romania. Our story started in 2005 in Timisoara, Romania, with four people united by the same dream and determined to make a difference. Now our company has over 200 people who share the same principles: integrity, honesty, trust, teamwork, and equal chances.
We started with seven cars, and now we can boast a complete and up-to-date fleet on the market, made up of more than 3000 vehicles of all kinds, from family cars to automatics, SUVs, hybrids, and vans.
Klass Wagen is present in Romania: Bucharest, Iasi, Timisoara, Cluj-Napoca, Sibiu and Craiova; Hungary: Budapest; and Portugal: Lisbon, Faro and Porto, but the goal is to further expand.
The quality-to-price ratio is great, we have premium services and the perfect car for your needs. Our customers' positive online testimonies and reviews are proof of the quality of our services. We are open 24/7, so we’re waiting to get in touch with you 😊
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