I recently transferred my Klaviyo account to a new owner, expecting the billing to stop on my end. Unfortunately, I’m still being charged even though I no longer have control over the account. The process for resolving this issue has been unclear and time-consuming, and I haven’t received a satisfactory resolution. This experience makes me question Klaviyo’s account management and billing practices. I would not recommend Klaviyo unless they improve transparency and support for ownership transfers.
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