Three years ago I purchased a Klim Cool+ laptop cooler. It is very high quality metal and built to last. It came with a five year warranty. I have had it running continuously for those 3 years (24 hours a day, everyday, for 3+ years -- I'm not exaggerating here) it finally gave out. I contacted Klim Tech's Customer Support and they offered to send me a new one for free without having to mail them my old one at my expense. I also own a Klim Wind laptop cooler that I purchased 6 months ago. As with the Klim Cool+ I run it continuously and it is an outstanding product as well. While many companies make the claim that "customer service is their top priority", Klim actually delivers it. I am a customer for life. Thank you, Klim Tech!
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