klm.co.uk

1.4
1.4 Based on 61 reviews

Award-winning, Birmingham-based, creative marketing agency....

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Dave
Alarming discrimination incident

While on board a flight, my son was assaulted by a passenger in front of him. When I raised this issue, I was threatened with removal from the flight if I did not accept their resolution, which was to disregard the assault. The assailant spoke both Dutch and English, while I clearly do not belong to either group. I followed their recommended procedure, but my complaint did not lead to any further investigation. This feels like a discriminatory act, possibly even racist.

1
Date of experience: Dec 20, 2025

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