I booked a flight and received confirmation, assuming everything was in order. However, I later discovered that my booking had been cancelled without any communication. When I reached out to customer service, they blamed me for the payment issue, despite the funds being taken from my account. I received no notice about the cancellation and was left scrambling for alternative flights at a much higher price. The lack of communication and support is unacceptable, and I will not be booking with you again.
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