KLM turned out to be the worst airline I have I have used. First they canceled our flight from Amsterdam to Nairobi, as if that was not bad enough, they failed to give us vouchers for accommodation and only gave us 15 Euros vouchers for meals despite the fact that we were not rebooked to another flight until 18 hours later. Also some of the flight attendants were extremely rude and clueless. KLM asked us to check in our hand luggage then charged us for it after rebooking our flight with another airline. The only thing they care about is money, not the well being of their customers. I am only giving them a one star because 0 star is not an option.
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