My flight from Copenhagen to Amsterdam on 4 January 2026 was cancelled due to a failure in the company's IT system, resulting in a chaotic operational situation. Now, I received an email stating that this situation is considered an extraordinary circumstance, meaning that the compensation outlined by the relevant regulation does not apply. Ultimately, this will be a matter for the court to resolve.
Claim your business profile now and gain access to all features and respond to customer reviews.
