I’ll never travel with this shower of money grabbing company never again we missed our connection and the wanted to charge 5800 euros I couldn’t afford this for my family of 2 including my 8 year old son. I flew with another airline for 1000euros for 3. On checking in on the way home klm had cancelled my ticket and wanted to charge me again to open it up. I’ve placed 2 complaints with the money grabbing situation. Second complaint I was asked by there customer service to tell them to allow us to board the plane as my ticket was indeed open. They refused and it’s now cost me another 1500 euros to get home. I’m disgusted and would highly recommend to fly with another airline such as Qatar or emirates long haul as this is a scam to get extra money from good paying people. Absolute shambles please do not trust them 🤬🤬🤬
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