I booked an IKEA PAX wardrobe installation including packaging disposal. Unfortunately the wardrobe was left unsecured despite mandatory IKEA safety requirements and the disposal service was not carried out.When I contacted support, instead of a clear acknowledgment of the mistake, they gave me poor excuses and offered no solution other than charging me more. I Was told the wardrobe didn’t need anchoring because it was “self-supporting” (this does not prevent tripping) might affect sliding doors (which i do not even have), had skirting boards behind it that should have been removed (which is absolutely not true), and the floor wasn’t level (that makes anchoring even more important).Unprofessional attitude and zero accountability for their own errors. If you care about safety and professional service, look elsewhere.
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Via Klusup boek je direct door heel Nederland een ervaren vakman voor het uitvoeren van klussen in en om het huis tegen een scherp tarief. Je geeft aan wanneer en wat er gedaan moet worden. De afspraak is direct gemaakt nadat je boeking is geaccepteerd door de vakman.
