This company isn't bad, but it needs to make some changes to thrive in the region. First, they should offer express delivery for those who can't wait for standard shipping. Second, allow managers to hold items for pickup if low stock leads to cancellation of the Click and Collect option. I had to travel 25 minutes to collect my products, and if the Duty Manager hadn't agreed to hold my items, I would have been uncertain about availability. Lastly, they need to restock faster, especially at smaller locations where items are frequently out of stock, forcing me to drive further due to my health condition.
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