Purchased an Economy Value ticket which includes a small bag and 10kg cabin bag. On the way home we suddenly had to check-in our bags which a member of staff conveniently pointed out just after the check-in desk had closed. No one had told or charged us in London Stansted on our way to Valetta. And if the airline would make it clearer during booking/check-in and it was understandable for all passengers, surely they would not have to employ a member of staff who walks around with a card machine at the gate… won’t book with them again!
Claim your business profile now and gain access to all features and respond to customer reviews.
