Name: kmmaltairlines.com
Telephone: 000000000
Rating: 1.3

Charly Harris Guest

Deceptive economy class luggage policy

The luggage policy for economy class is misleading and inaccurate. Agents at the gate treat passengers poorly, ready to charge as much as possible. The company's focus seems to be on extracting money from travelers. I will not use this service again.

Date of experience: Dec 29, 2025

Roman B. Guest

2 months ago

Misleading luggage policy information...

There was misleading and inaccurate information regarding the luggage policy for economy class. Agents at the gate treated everyone like criminals, ready to charge as much as possible. The focus of the company seems to be on extracting money from travelers. I will not fly with them again.

Date of experience: Dec 29, 2025

Miles Adams Guest

2 months ago

Charged £60 for my cabin luggage...

I was charged £60 for my 8kg bag to take on board, despite others in the same situation and there being ample space on the flight. This was not communicated at any point during the booking process.

Date of experience: Dec 29, 2025

Trymebaby38 Guest

2 months ago

Beware of missing your flight

There was price gouging, combined with extremely poor customer support. The company refuses to take responsibility for their errors and charges extra for their mistakes. I would advise avoiding them.

Date of experience: Dec 21, 2025

Ronald Morris Guest

2 months ago

Terrible experience

My experience was appalling, just as others have mentioned. I waited an hour to drop off my baggage, then rushed for a late breakfast. Delays occurred due to boarding pass issues, which made the flight late. It was not a pleasant experience.

Date of experience: Dec 19, 2025

Deanne Morris Guest

2 months ago

Flight KM 102 and an unkind steward

On Flight KM 102 from Malta to London, the journey started well with decent service and a nice meal. However, during turbulence, I asked to use the washroom but was denied. I had to wait an uncomfortable 35 minutes before landing, which felt very inhumane.

Date of experience: Dec 13, 2025

Cherry Guest

2 months ago

Malta Airline's deceptive practices

Malta Airline is deceptive. There was no clear information about baggage fees, and I was charged extra for luggage I had already paid for. My luggage was opened upon arrival.

Date of experience: Dec 08, 2025

Ana Guest

3 months ago

Flight delayed for over two hours

My flight was delayed for 2 hours and 40 minutes with no communication, resulting in lost money on pre-booked transportation. This is the worst company I have ever dealt with.

Date of experience: Nov 26, 2025

Valarie Hughes Guest

3 months ago

Humiliation at the boarding gate

I faced humiliation from an attendant at the boarding gate when I was charged again for luggage I had already paid for. I had cash but was told I could only pay by card. It was incredibly frustrating and unprofessional.

Date of experience: Nov 17, 2025

Mercedes M. Guest

3 months ago

Mixed experience flying back

Flying from Orly to Malta was fine, despite uncomfortable seating. However, the return flight had a chaotic boarding process, and the attendant was rude about my small handbag, even threatening to remove me from the plane.