knitpicks.com

4.7
4.7 Based on 1.7K reviews

We are knitters, too! We believe in the power of handmade - the ability to transform a humble skein of yarn into countless possibilities. It is time and effort set aside, it is willingness to slow down, it is a universal way of saying "you are loved"! We...

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Eversley Morgan
Service has declined significantly

If I could give no stars, I would. Since the company was acquired, their service has deteriorated. I placed an order over a week ago, and it still hasn't been processed. I called and was put on hold for over 15 minutes, then hung up and emailed with no response. I wanted to cancel the order, but no one answers the phone. This will be my last order with them; I've had enough of such poor service after years of loyalty.

1
Date of experience: Nov 05, 2025

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Business Details

  • We are knitters, too!
    We believe in the power of handmade - the ability to transform a humble skein of yarn into countless possibilities. It is time and effort set aside, it is willingness to slow down, it is a universal way of saying "you are loved"!

    We love quality yarns in rich colors, and needles with sharp, well-tapered tips. We like patterns for practical, finished projects that are challenging and interesting, but never confusing. Ultimately, we share our favorite tools and yarns so that everyone can knit happy.

    We go right to the source and work directly with trusted mills and manufacturers around the world. Our hands-on approach from start to finish gives us the freedom to make the yarns and tools you want at lower prices without ever sacrificing quality.See more

  • email CustomerService@knitpicks.com
  • call 18005741323
  • language https://www.knitpicks.com

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