I've used this yarn for years, but ordering directly was a mistake. Customer service is the worst I've encountered. My order didn't arrive, and although the items were in stock, I was told they were reluctant to reissue because it wouldn't arrive for Christmas. I was suggested to look for items in the Boxing Day sale. What a joke.
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Knitting yarn company. Includes details of yarns, patterns, magazine subscription, stockists, and contact details.