I love their yarn, but ordering directly from their website was a mistake. The delivery was fine, but I later discovered that the last ball was a different dye lot, resulting in an unappealing stripe. The only contact method is through their website, which generates automated replies without addressing my concerns. I spent over £100 and now have an unwearable sweater; avoid direct orders!
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Knitting yarn company. Includes details of yarns, patterns, magazine subscription, stockists, and contact details.
