I reached out regarding a recently bought pair of underwear that had a seam issue causing irritation and discomfort. The back-and-forth communication was excessive, even though I provided the order number. I was repeatedly asked for pictures of the packing slip and the item, which felt unnecessary. It seems unclear whether exchanges or returns for defective items are allowed. This experience has left me hesitant to engage with this company again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
