Review Time
The company has streamlined online shopping, making it effortless to find the perfect fit for bras and underwear. The ordering process is straightforward, and exchanges are hassle-free. I encountered a minor issue with a product, and when I contacted the support team, a representative was quick to assist me, offering several options to resolve my concern with genuine kindness. My favorite and most comfortable styles include the leakproof boy shorts, leakproof boybrief, and the revolution v-neck bra.
I truly appreciated the support from the customer service team in addressing a delivery issue. As a loyal customer for a year, I plan to remain a patron. I'm happy with my purchases and value their commitment to improving their offerings.
I was impressed by the helpfulness of the customer support team in resolving a delivery issue. As a loyal customer for a year, I have no intention of stopping anytime soon. I am very satisfied with my purchases and appreciate their ongoing efforts to innovate their products.
I reached out regarding a recently bought pair of underwear that had a seam issue causing irritation and discomfort. The back-and-forth communication was excessive, even though I provided the order number. I was repeatedly asked for pictures of the packing slip and the item, which felt unnecessary. It seems unclear whether exchanges or returns for defective items are allowed. This experience has left me hesitant to engage with this company again.
My representative was very accommodating. I received two products as a gift, but one didn't fit, and I lacked purchase information. The representative was prompt and polite, and my exchange was processed within days of my inquiry. Their quality and service have earned my loyalty.
I was very impressed with the quick response and resolution to an online order error. Even on a weekend, the representative helped me resolve it in under an hour. I'm looking forward to receiving my order. This level of service makes me eager to continue doing business with them!
I absolutely love the pull-over bras and own several. Recently, a couple started to separate at the seams. I contacted support, and within hours, a representative helped me resolve the issue by offering store credit. I ended up replacing them because I truly love these bras! The quick assistance, especially during the holiday season, was remarkable.
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Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
