Review Time
Outstanding product, service, and company. We reached out on short notice for a large order after months of searching. After speaking with a representative, we received samples promptly, made our choice, and scheduled delivery with a quick turnaround. The flooring arrived perfectly, and we appreciate the customization options. We've highly recommended the company to many friends and family. The builders who installed our floor found it easy to work with, resulting in minimal waste due to the decent-sized planks. The quality of the accessories was also impressive. They are now suggesting this service to their clients. We've received numerous compliments on our floor installed throughout our house in a beautiful medium dark shade. Shopping for flooring was challenging for our older home. 10/10 would definitely recommend, especially since this company offered better pricing than the major brands we were considering, who provided inferior options.
This was a straightforward process for us as we could make our flooring choices and arrange fitting through one company. Our fitters worked swiftly and efficiently, completing the job in three half-days. They expertly handled some awkward and confined spaces. The floor looks fantastic, and everyone who has seen it has been impressed.
An exceptional product, service, and company. We reached out on short notice with a large order after months of searching for what we needed. After speaking with a representative, we received samples quickly, made our choice, and scheduled delivery with a fast turnaround. The flooring arrived perfectly, and we love the customization options. We've recommended the company to many friends and family. The installers found it to be an excellent product that was easy to fit, resulting in minimal waste due to the large planks. The quality of the accessories like glue and door trims was impressive. They are now recommending this service to their other clients. We've received many compliments on our floor, which we installed throughout our house in a beautiful medium dark shade. Finding flooring for our older home was tricky. 10/10 would highly recommend, especially since this company was more affordable than the major brands we compared, which offered subpar options.
Outstanding customer support, truly helpful from beginning to end. From selecting our options and estimating our needs to delivery, everything was smooth. The product is also excellent, featuring a lovely finish that has elevated the style of my kitchen! Highly recommend.
Exceptional customer service and personalized attention. Every team member was very helpful, and there was no pressure to rush our order. They guided us on colors, plank styles, and quality. After receiving multiple samples, we chose a custom color premium plank, which was made and dispatched within the estimated timeframe. A great company offering the kind of service that is unfortunately rare in today's retail environment.
Friendly, professional, and attentive. Excellent products and samples for selecting oak flooring. The advice provided helped resolve an issue caused by a third party. My new floor exceeds my initial expectations. Avoid the large building wholesalers; this company is far superior. After-sales support for cleaning and treating the floor is straightforward. First-class service.
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Bespoke wood flooring, crafted in the UK.
Knot & Grain sprouted from a desire to simplify the complexity and declutter the choices. Our mission? To empower you with the freedom to design a bespoke wood floor that's uniquely yours, without the usual hassle or obscurity.
Simply combine your choice of plank style, grade, thickness and surface texture online, and our meticulous team of craftsmen will create it for you and deliver it to your door.
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