I had a subscription for several years and recently cancelled. The quality has gone down, and sizes have gotten really inconsistent. I wasn't charged for my February subscription and reached out asking about it, sent a follow up a week later, and never heard back. During the Canada Post stoppages, they kept charging for the subscriptions and "mailing" them. Both of those packages were lost. When a second stoppage looked possible, I emailed them asking how they were going to handle it because there was nothing on their website, and they said they would carry on as normal.
You get some cute pairs, but it's really not worth it. They don't seem to have a grasp on customer service or business planning (seriously- who doesn't come up with a plan when there's a postal strike when they're a mail-based business?).
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Knotty delivers cute and affordable lingerie right to your door. Over 250,000 happy bums with inclusive sizing from XS-3XL.
