Koalas - Sidcup Leisiure CentreMy children attended the Summer Club, and unfortunately, our experience was very disappointing.My children reported that the lead staff member was openly saying “I am having a bad day” several times in front of the children. This is very unprofessional. The children reported that they were often shouted at and told to be quiet in the hall, which made the environment unpleasant. It was clear based on the feedback that the young recruited staff were not happy to be there, which created a negative atmosphere.One particularly upsetting incident involved my daughter stepping in dog poo on the club’s grounds. Instead of offering support, a staff member told her to “go away, you stink” and left her to clean the mess off her trainers herself while other children laughed. When it was raised with the lead the following day, the staff member denied it happened.Overall, it was a very poor experience, and I would not recommend Koalas.
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Koala Klubs Multi Activity Camps offers school holiday activities to young people aged between 5 and 14 years old across the UK
At each of our clubs the children get to participate in a wide variety of activities including Sports, Arts and Swimming.
