I’m genuinely disappointed with my experience today. As a loyal customer, I’ve purchased multiple items without any issues in the past. However, today I felt let down. The company is advertising a significant sale, and I asked if they could honor the advertised price for my earlier purchase. The manager refused, citing delivery timelines outside of my control. I wasn't asking for a price match; just to honor their own sale. To make matters worse, her solution was to cancel my order and reorder, which would delay my delivery further. This experience left me feeling misled and undervalued, making me question whether I can trust the company again.
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Home is where the heart is – so at Koala Living, we aim to provide the perfect range of quality luxury furniture to create your dream home. Our eclectic collection adds an authentic touch to any household interior. We source globally for items of character, quality and elegance, which are all foundations of our brand and design aesthetic.
