Wouldn’t even give it 1 star. Spent £32 on a new dog bed. Delivery was between 4 and 10 days. A month passed, nothing. 6 emails sent asking for either an update or refund - nothing! Today I sent an email saying I had contacted Trading Standards - within 2 minutes of sending that email, my order was cancelled and advised I would receive a refund. Won’t hold my breath on receiving this but we shall see. Just wish I had read the reviews before ordering from them. I’m disappointed as they claim to be a family run business and proud to supply animal goods to buyers - nothing to be proud of being part of this business, I’m afraid.
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