Ordered a 50 inch TV which stated on the Kogan website it will be dispatched next day. Two weeks down the track it has still not arrived. I have raised several queries with their hopeless customer server and AI bots. They reply saying they will investigate and then no follow up. Chatted with the delivery division who cannot tell me where it is or when it will be delivered. Again they state the will open an investigation but I end up hearing nothing. Worse experience I've had. Do not buy from Kogan as there is no one to talk to and no care once they've got your money.
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