Shortly after I made an order I got a bunch of spam in my inbox and still get 3-4 a day now. Not impressed about that. Shoes are good, but I see they were on sale for a reason,The left of the black pair I got, the toe part of the sole is sewn weirdly short and feels funny to walk on. The pink ones are lovely however the chains are twisted on the left but not on the right, and there are blue pen marks all over both shoes. Again they were on sale, so if I had paid full price I would be more upset and more likely be asking for a refund. Shipping was great however, at these prices, do better lol
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At KOI, we’ve never followed the rules and that includes how we run our business. As an independent brand, we’re proud to do things our own way designing cult favorite's like the Mary Jane and Borin from the ground up, with our community always in mind.
Whether you’re new here or a day-one fan, you can expect original styles you won’t see anywhere else, backed by real people who care.
Our customer team is here to support not disappear and your feedback genuinely shapes how we grow.
We’re investing in better service, clearer comms, and more consistency, all while staying true to the bold identity that brought you here.
We’re not about being perfect. We’re about being better, together.
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